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Plan Information
Software Requirements
Site Map
Technical Support
Feedback
Plan Information
This web site is designed to provide information about D.A.
Townley & Associates Ltd. and the services that we offer. It
also provides information to employers, brokers and our Plan
Members.
If you have general questions regarding Group Insurance Plan,
Pension Plans or employer or broker relationships, please
consult our Frequently Asked Questions on each of these topics:
If you have specific questions regarding your Plans, please consult
your Plan Booklets that were issued to you upon enrolment in
your Plan. If you have lost your Plan Booklet or did not receive one,
please contact the Plan Administrator.
If you still have questions after reading your Plan booklets
and Frequently Asked Questions, please contact the Plan
Administrator.
Software Requirements
This web site is best viewed using Microsoft Internet Explorer 5.0 or higher
or Netscape 6.2 or higher. Both the Windows and Macintosh versions of these browsers
are supported by this web site.
Most of the forms posted on this web site are posted in PDF format. To download
and view documents in PDF format you must have Adobe Acrobat Reader installed on your
computer. It is recommended that you have Adobe Acrobat Version 5.0 or higher installed.
You can get a copy of the free Adobe Acrobat Reader from the
Adobe web
site.
This web site is best viewed at a screen resolution of 800 x 600.
Site Map
If you are having problems locating information on the web site, please consult our
site map.
Technical Support
If you are experiencing technical problems, please call our Help Desk
at (604) 299-7482 or email us at
helpdesk2@datownley.com. Support is available:
Monday - Thursday: 7:30 - 3:30 PST
Friday: 8:00 - 12:00 PST
Feedback
We encourage your feedback on what you like about the web site and suggestions
for making it even better. Please email your feedback to
feedback@datownley.com.
Be sure to include your contact information if you'd like us to respond to you.
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