Canada Post disruptions

For a seamless claiming experience, register for My Claims Portal or app and set up direct deposit to receive claim payments in as little as 24 hours.

We suggest where possible to use other forms of delivery methods such as email, couriers or physically drop off your documents at: 4250 Canada Way, Burnaby BC.

Employers submitting payment by cheque should contact our office for the necessary information to setup Electronic Funds Transfers.

Members on self-pay please contact our offices to see if your plan has other payment options.