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Member Login Security Issue Resolution (IE)

When logging into the Member Site from the homepage Member Login section or Plan Member Login link I’m encountering a security error. How can I resolve the error?

Member Login Security Error

If you’re encountering a security error when accessing the Member Site from the homepage Member Login or Plan Member Login areas you’ll need to clear your browser cache.

To clear your browser cache in Internet Explorer 8:

  1. In Internet Explorer, select Tools > Internet Options.

IE8_Menu

  1. Select the General tab and then click the Delete… button

IE_InternetOptions

  1. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

IE_BrowsingHistory

With your browser cache cleared, browse back to the homepage and use either the Member Login section or Plan Member Login link to reach the login page for the Member website.

To clear your browser cache in Internet Explorer 9 & 10:

  1. In Internet Explorer, select Tools (via the Gear Icon) > Safety > Delete browsing history….

IE9and10_Menu

  1. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

IE_BrowsingHistory

  1. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

IE_Completion

With your browser cache cleared, browse back to the homepage and use either the Member Login section or the Plan Member Login link to reach the login page for the Member website.

Health Benefits

Health Benefits

Security against financial hardship accompanying sickness.

Protection against financial hardship that often accompanies sickness, accident or death is important to all of us. Your Plan is intended to bring greater peace of mind and an increased feeling of security to you and your family.

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Pension Plans

Pension Plans

Plans designed to provide income for life.

Walking along a tropical beach, hitting the links for 18 holes or just sitting under a shady tree with a cold drink – everyone’s idea of retirement is slightly different. Your group’s Pension Plan is an important part of being free to live out your dreams.

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Employers

Employers

We can help make sense of all your options.

We work with you to understand your needs and advise you of all the market has to offer. One size doesn’t fit all, so we propose customized solutions to each of our clients based on their unique needs and circumstances.

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Brokers

Brokers

We're in business to mind your business.

We pride ourselves on delivering exceptional service to our business partners. We survey the entire market so that you can be assured that the Plan we propose is the best that the market has to offer to your client.

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