Operating in a COVID World

How do I register for Direct Deposit

You can set up Direct Deposit online using the new My Claims portal if your plan allows it. If not, please refer to the information below.

Information needed to complete the form

  • member I.D. / Certificate Number
  • Group policy number
  • name and address
  • name of Financial Institution
  • branch address
  • Branch Transit Number, Institution Number, Account Number 

Steps to complete and submit the form electronically

  1. Download the D.A. Townley standard Direct Deposit registration form.
  2. Save the downloaded form to your computer.
  3. Open and complete the form in Adobe Reader. DO NOT complete the form in your browser. Get Adobe Reader from here (it’s free).
  4. Save changes to your computer, then close and re-open the form to ensure your information was saved.
  5. Email the saved Direct Deposit Registration form to admin@datownley.com digitally using our secure Mail Express Tool. Here are the instructions on how to use it.
  6. Copy and save the Mail Express receipt number for your records.
  7. Do not print and mail the form to our offices.

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